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📊 Reports & Usage

Analytics Reports

The Analytics dashboard provides deep insights into how your AI expert is interacting with users. Use these reports to optimize your bot's training and understand customer needs.

📈 Key Reports

  • Interaction Volume: A real-time line chart showing message and session trends over time.
  • Engagement Topics: A doughnut chart displaying the distribution of user intents (e.g., Research, Support, Comparison).
  • Average Latency: Monitor system responsiveness to ensure a fast user experience.
  • Knowledge Health: Track the number of active documents and total token throughput.

🔍 Metrics Snapshot

  • Total Messages: Lifetime count of user interactions.
  • Average Response Time: Performance metric for AI generation.
  • Efficiency: Token throughput monitoring for cost management.
  • Feedback Score: Summary of user satisfaction ratings.