Skip to content

🌐 Omnichannel Connectivity

Support Channels

Connect FRENZY.BOT to the messaging platforms where your customers already spend their time.

📡 Support Channels

🧩 Discord

  • Function: Deploy your AI expert directly into Discord servers.
  • Setup: Requires a Bot Token from the Discord Developer Portal.
  • Capabilities: Responds to mentions or direct messages within your community.

✈️ Telegram

  • Function: Provide 24/7 support via Telegram.
  • Setup: Use a token from @BotFather to link your FRENZY.BOT instance.
  • Capabilities: Handles structured queries and provides instant support to Telegram users.

💬 Instagram & Messenger

  • Function: Automate your social media customer service.
  • Setup: Link your Facebook Page and Instagram Account using Page Access Tokens.
  • Capabilities: Captures leads and answers FAQs directly in DMs.

🟢 WhatsApp (Pro Feature)

  • Function: Professional enterprise-grade WhatsApp integration.
  • Setup: Powered by a WAHA Docker instance for maximum reliability.
  • Capabilities: Full business communication automation on the world's most popular messaging app.

🛠️ Management

  • Live Toggles: Instantly enable or disable any channel.
  • Configuration: Dedicated modals for entering API keys, tokens, and webhook verification secrets.
  • Webhook Status: Monitor and register/unregister webhooks for real-time message delivery.