Product Roadmap
This roadmap tracks major features — what's been shipped and what's coming next. Timelines for planned features may shift based on customer needs and priorities.
Shipped
These features are live and available in the current release:
| Feature | Status | Details |
|---|---|---|
| Multi-Bot Platform | Shipped | Bot-scoped settings, data isolation, workspace switcher, team membership. See Multi-Bot Workspaces. |
| 40+ Curated AI Models | Shipped | Hand-picked models from OpenRouter with 4-pillar selection criteria. See AI Models. |
| Omnichannel Deployment | Shipped | Website widget, WhatsApp, Telegram, Discord, Instagram, Messenger, Slack. See Channels. |
| Knowledge Base (RAG) | Shipped | Files, URLs, FAQs with Qdrant vector search. See Knowledge Base. |
| Lead Capture & Pipeline | Shipped | In-chat lead forms, status pipeline, CRM integrations. See Leads. |
| Human Handoff | Shipped | AI-to-human escalation with real-time agent workspace. See Live Chat. |
| RBAC | Shipped | Module-level permissions with Admin/Manager/Staff roles. See RBAC. |
| Custom Domains | Shipped | Branded URLs with automated SSL. See Custom Domains. |
| Zero Data Retention | Shipped | Per-request ZDR enforcement via OpenRouter. See Privacy & Security. |
| Multilingual Dashboard | Shipped | English, Spanish, Hebrew with live language switching and RTL support. |
| Multilingual Widget | Shipped | Multi-language chat widget with auto-detection and RTL layout. |
| JS Modular Architecture | Shipped | External JS bundles, esbuild, version-based cache busting, SPA transitions. |
| Analytics & Funnel Tracking | Shipped | Conversion funnel, daily metrics, engagement topics. See Analytics. |
| Modules System | Shipped | Modular add-on system with instant activation. See Modules. |
| Live Web Access | Shipped | Tavily integration for real-time web search. |
| Text-to-Speech | Shipped | Speechify integration for audio responses. |
Planned
These features are on the roadmap and under active consideration:
| Feature | Priority | Description |
|---|---|---|
| Data Source Connectors | High | Google Docs/Sheets, Notion, Confluence, Airtable as knowledge base sources |
| Google Calendar Integration | High | In-chat availability checking and appointment booking |
| Per-Bot Module Scoping | Medium | Enable/disable modules per bot instead of server-wide |
| Custom Named Roles | Medium | Create roles beyond Admin/Manager/Staff with custom names |
| Per-Bot RBAC | Medium | Assign different roles to users per bot |
| WhatsApp Business API | Medium | Cloud-based WhatsApp integration (in addition to WAHA device-based) |
| PgBouncer Connection Pooling | Medium | PostgreSQL connection pooling for high-concurrency deployments |
| Bot Migration Tool | Low | Export/import bots between servers |
| Horizontal Scaling | Low | Multi-server deployments with load balancing |
| Encryption at Rest | Low | Application-level encryption for database content |
How to request a feature
Contact your account manager with feature requests. Requests from active customers directly influence roadmap priorities.