📚 Knowledge Base

The Knowledge Base is where you train your AI. FRENZY.BOT can learn from multiple data sources to provide accurate, business-specific answers.

📂 Files

Upload documents directly to your bot. * Supported Formats: PDF, DOCX, TXT, CSV, JSON, Markdown, and more. * Management: Enable or disable specific files, preview extracted content, or remove outdated data.

🔗 URLs

Teach your bot from your website or documentation pages. * Direct URLs: Add individual pages for indexing. * Sitemaps: Provide a sitemap.xml to automatically discover and index your entire site. * Crawl Management: Monitor crawl status and refresh content when your website updates.

❓ FAQs

Add structured Question & Answer pairs for common inquiries. * High Precision: FAQ entries take priority to ensure exact answers for your most frequent customer questions. * Bulk Import: Quickly populate your knowledge base with existing support data.

🔄 Refreshing Knowledge

Click "Refresh Knowledge Base" to sync all pending data and optimize the AI's retrieval performance.